Experience the difference!

Experience the Difference: Personal and Bespoke Service at Latham Smith Ltd

In the bustling world of property letting, finding an agency that offers truly personalized and bespoke service can make all the difference. At Latham Smith Ltd, we pride ourselves on providing a tailored, one-to-one service that stands out in the industry. Led by our dedicated directors, Ben and Rochelle, we ensure every client receives the attention and expertise they deserve. Here’s why our personal touch sets us apart and how Ben and Rochelle’s commitment to bespoke service can benefit you.

The Power of Personal Service

In an industry often dominated by large, impersonal agencies, Latham Smith Ltd takes a different approach. We believe that every landlord and tenant deserves individual attention and customized solutions. Our personal service ensures that you are not just another number, but a valued client with unique needs and preferences.

Meet Ben & Rochelle

Rochelle: With a wealth of experience in the property management sector, Rochelle brings a deep understanding of the market dynamics and regulatory requirements. Her strategic insights and hands-on approach ensure that each property is managed efficiently and profitably.

Ben: Known for his exceptional client relationship skills, Ben excels in understanding and addressing the specific needs of our clients. His empathetic and proactive approach guarantees that landlords and tenants feel supported and informed throughout their rental journey.

One-to-One Contact

At Latham Smith Ltd, we believe in building strong, lasting relationships with our clients. Ben and Rochelle are directly involved in the day-to-day operations and client interactions, ensuring that you always have direct access to decision-makers who can address your concerns and provide timely solutions.

Benefits of One-to-One Contact:

  1. Direct Communication: Speak directly with Ben or Rochelle, eliminating the need for intermediaries and ensuring clear, prompt communication.
  2. Tailored Advice: Receive advice and guidance that is specifically tailored to your property and circumstances, based on a thorough understanding of your needs.
  3. Quick Resolution: Enjoy faster resolution of issues and queries, thanks to the direct involvement of our experienced directors.

Bespoke Service: Tailored to Your Needs

Every property and landlord is unique, and a one-size-fits-all approach simply doesn’t work in property management. Latham Smith Ltd offers bespoke services that are customized to fit your specific requirements.

How Our Bespoke Service Works:

  1. Initial Consultation: Ben personally meet with you to understand your goals, preferences, and any challenges you might be facing. This comprehensive consultation lays the foundation for a customized property management plan.
  2. Customized Solutions: Based on the initial consultation, we develop a tailored management strategy that includes everything from tenant sourcing and vetting to maintenance schedules and financial reporting.
  3. Flexible Packages: Whether you need full property management or specific services like tenant finding or rent collection, we offer flexible packages that can be adjusted to suit your needs.
  4. Ongoing Support: Our bespoke service doesn’t end once the plan is in place. Ben and Rochelle provide continuous support, regularly reviewing and adjusting the management strategy to ensure it remains aligned with your objectives.

Why Choose Latham Smith Ltd?

Choosing Latham Smith Ltd means opting for a letting agency that genuinely cares about your success and satisfaction. Our personal and bespoke services are designed to provide you with:

  • Peace of Mind: Knowing that your property is in the hands of professionals who treat it as their own.
  • Enhanced Value: Tailored management strategies that maximize your property’s value and rental income.
  • Unmatched Support: Direct access to Ben and Rochelle ensures you receive the highest level of service and support.


In a world where personalized service is often overlooked, Latham Smith Ltd is committed to offering a bespoke and hands-on approach to property letting and management. With Ben and Rochelle at the helm, you can expect exceptional one-to-one contact and customized solutions that meet your unique needs. Experience the difference that personal service makes—choose Latham Smith Ltd for all your property management needs.

Contact us today to discover how our bespoke services can benefit you and your property.