THE LETTINGS PROCESS

Registering With Us

 

Start by registering your details with us. We’ll ask for:

• Your full name and contact details
• The type of property you’re looking for
• Number of bedrooms required
• Preferred areas
• Your budget
• When you’re hoping to move
• Any specific requirements (garden, parking, garage etc.)

Once registered, we’ll match you with suitable properties and contact you as soon as something becomes available that fits your criteria.

Viewing a Property

 

If you see a property you’d like to view, simply call or email us and we’ll arrange a convenient appointment.

We’re always happy to answer questions and make sure you have all the information you need before making a decision.

Making an Offer

 

When you’ve found the right property, we’ll guide you through the application process.

You’ll complete a straightforward application form confirming your details, preferred move-in date and intended length of tenancy.

If your offer is accepted, a holding deposit (equivalent to one week’s rent) is required to reserve the property and begin referencing. At this stage, the property is removed from the market.

The holding deposit is handled in accordance with the Tenant Fees Act 2019, and we will always explain clearly how this works before any payment is taken.

Referencing

 

All applicants are subject to comprehensive referencing, which includes:

• Proof of identity
• Proof of current address
• Employment and income verification
• Previous landlord reference (where applicable)
• Credit checks on all proposed tenants

We work with a professional referencing provider and aim to ensure the process is carried out efficiently and with minimal delay, while maintaining the high standards expected by our landlords.

Security Deposit

 

Before you move in, a security deposit equivalent to five weeks’ rent will be required.

This deposit is protected within a government-approved scheme for the duration of your tenancy.

The Inventory

 

An independent inventory clerk prepares a detailed schedule of condition at the start of your tenancy.

We encourage you to check this carefully and raise any comments within the timeframe provided. This ensures everything is clear and agreed from day one.

Ongoing Support & Compliance

 

Throughout your tenancy, we are here to assist with any queries or maintenance matters.

All tenancies are managed in line with current legislation, including the Tenant Fees Act 2019 and the provisions of the Renters’ Rights Act as applicable.

We are committed to ensuring both landlords and tenants are supported fairly and professionally at every stage.