THE LETTINGS PROCESS
We have made the lettings process for our tenants and prospective tenants as straightforward as possible.
Register with us
We will require your full name, contact numbers and email address, the type of property you are looking to rent, how many bedrooms you require and any particular requirements you have in your property search, ie garage, garden, outbuildings etc. We will need to know when you are looking to move by, what budget you have and where you would like to be located.
We will provide you with property information that match your requirements. We will send this to you via email or call you with the details as and when new properties become available.
Viewing a property
If you are interested in viewing a property, call or email us and we can arrange a viewing at a time that works for you.
Making an offer
Once you have found a property you like, we will provide you with an application form for you to complete and return to us. This will include your personal information and details of your offer and whether your offer is subject to any specific requests. We need to know your preferred move in date and expected length of tenancy that you require.
Once your offer has been accepted by the landlord, we will ask you to pay the initial holding deposit (one weeks rent) in order to secure the property and we will then be able to remove it from our marketing portals.
IMPORTANT: Please note, this amount is non refundable if you do change your mind for any reason, we will not be able to return this money to you.
Referencing
We will send you reference forms to complete and return to us and we will process these with our referencing company as quickly as possible. Please note that we will require from you a copy of your passport or driving licence along with current proof of residency in the form of a utility bill, which must be no older than 3 months from date of issue.
Security Deposit
We normally take a security deposit that is equal to 5 weeks rent. It is held for the duration of the tenancy within a recognised deposit holding scheme.
The Inventory
An inventory is a document drawn up at the start of your tenancy detailing the condition of the property at that time. It is extremely detailed and is carried out by a professional, independent clerk. It is imperative that you check this document thoroughly and sign the check in sheet to show you agree with the clerks report. This report is used at the end of your tenancy, which will form part of the check out process. Deductions from your deposit are made based on the in-going inventory compared to the outgoing check out report.
Renewing your tenancy agreement, or moving out?
We will contact you prior to your fixed term coming to an end with information regarding the renewal or ending of your tenancy. You can then make an informed decision as to whether you wish to stay or vacate. Of course, if you need to leave earlier and your tenancy allows this, you can serve notice in accordance with your contract.
We are on hand to help you wherever possible during your tenancy. Should you have any queries, we are just a call or email away.
